All PERISHABLE items are shipped in Styrofoam boxes, refrigerated using frozen gel-packs and/or dry ice.
Be Careful Handling Dry Ice
* Shipping Perishable items takes thought and careful planning. We’ve designed our own packing system that keeps perishables cool in transit for up to 48 hours. We make sure to arrange your seafood in custom boxes designed to keep your order in top condition. There is absolutely no charge for the packing materials. All NON-PERISHABLE items are shipped using UPS Ground guaranteed within 1-5 business days, unless specified otherwise. Shipping charges for non-perishable orders will be between $5.95 – $9.95. .
Some perishable items are packed snugly in a reusable Styrofoam container and layered with dry ice (solid carbon dioxide) to ensure freshness upon arrival. Please unpack all items as soon as possible after delivery and refrigerate or freeze promptly.
Dry ice must be handled carefully. Do not touch to skin, mouth or eyes. Do not eat. Do not store in areas other than those that are open and well ventilated. Keep out of reach of children. For disposal, leave the wrapped dry ice inside the insulated cooler with the lid closed and place the cooler in a well ventilated area. Dry ice will evaporate fully within 24-36 hours.
NOTE: It is perfectly normal if the dry ice has evaporated by the time of arrival. Therefore, the products will arrive frozen, semi-frozen, or partially thawed. This is fine, as long as the product is cold and not completely thawed and warm.